Letter: June 6, 2011
I write this letter with great thanks to the help and persistence
of one of your employees. I had sewage back up into my house due to a
blockage caused by roots. You were able to send the employee over to my
house (which I have been doing extensive remodeling) the next day. His
regular equipment had failed on the previous job, where we had to use
some of the older equipment and found it to be a bit more cumbersome to
operate. We put our heads and efforts together to find the problem. He
spent an extra hour, which was probably into or through his lunch break.
Even though he was directed to move on to another job he recognized my
disparity in going into the weekend without a toilet and roommates in
Please send my sincere thanks and gratitude to Devin. He is an
honest and hard worker! His extra efforts will not be forgotten and
force me to recommend Cruz Plumbing, as was recommended to me by Pete
Johnston with Johnston Construction.
Angie's List Review: May 13, 2011
Cruz Plumbing proposed and then installed a new sanitary sewer
lateral from my house to the curb.
The technicians from Cruz
Plumbing trenched and removed existing clay sewer tile from my house,
under the sidewalk and to the curb. They installed new plastic pipe and
new clean-outs, replacing the old clay pipe. They then back-filled the
trench and re-graded the front lawn from the house to the curb. The
technicians were eager to listen to my concerns. Both technicians were
courteous, skilled and professional. They were careful around existing
landscaping although the sheer weight of their Bobcat Backhoe proved too
much for my old 40's era front walks. From the beginning of the job to
the end, both technicians went out of their way to be sure I was pleased
with the way the work was going. And they were careful to see that
job-site was cleaned up at the end of the project.
Angie's List Review: July 12, 2010
I used Cruz Plumbing to fix a leak and put in a new kitchen
I've spent over $3,000 with them but this was a small
job. They did the work very quickly. They are a big company but they are
good. They always show up on time and do good work. They have completely
plumbed my house for gas and water.
Phone Call: July 2, 2004
Bob and Kevin didn’t waste anytime
and were both very knowledgeable. I will not hesitate to call Cruz Plumbing
very happy with Cruz Plumbing. Your employees are very nice & they do a
You are to be
commended on the employees in your organization from the office personnel to
the serviceman answering my call. I was really impressed with the service
Letter: September 23, 2005
After all these years, I have finally found a man
who knows how to care for my heating system. So please tell Ken how happy I
am that he has taken the time and care to make my heater work good for the
Your serviceman was extremely knowledgeable. He discussed all
options with us and explained the job plan in detail including rationale,
supplies that would be used and time it would take to complete the work. He
exceeded our expectations!
Len and Kristie Karroum
12th I called you to have my mobile home water pipes unplugged. My sister,
Paula Killion, recommend you.
After dealing with one of your
competitors the week before (very inefficient and slow and high-priced!)…I
was very skeptical but Brenda, who answered the phone, and Devin, the
serviceman who came to my home, has renewed my faith in business.
Devon was so efficient, quick, cleaned up after his footprints and water
spots, explained, was informative and patient.
Thank you for good
Letter: November 18, 2005
I wanted to let you know that Ken came to our home yesterday to
complete the plumbing job. He did fix the problem and the shower is now
working better than it ever has. We have always had very low water pressure
in the back shower and thought it was just because the water had so far to
travel but evidently that wasn’t the case because now the pressure is great.
As always, Ken was very nice, polite and professional. We appreciate
Bill and Tina Blackwell
Any future service needs that I may need for my rentals, I will most
certainly call you folks.
Verbal Comment: May 10, 2006
Your serviceman did a great job
and is very knowledgeable and efficient. I have had other plumbing companies
to my house before and I wasn’t happy with any of them. I just wanted you to
know that I am very happy with Cruz Plumbing. I have finally found a good